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Guardemand LTD Terms and Conditions

1. Introduction

Welcome to Guardemand LTD ("Guardemand," "we," "us," or "our"). These terms and conditions ("Terms") govern your access to and use of our on-demand security services application ("Service" or "App"). By using our Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Eligibility

To use our Service, you must be at least 18 years old and capable of entering into a legally binding agreement. By using our Service, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Services Provided

Guardemand provides on-demand security services through our App. Our services include but are not limited to:

  • Personal security
  • Event security
  • Property security

The availability of specific services may vary based on your location and the terms of our agreement with our security personnel.

5. Service Use and Restrictions

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable local, national, or international law or regulation.
  • Impersonate or attempt to impersonate Guardemand, a Guardemand employee, another user, or any other person or entity.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Guardemand or users of the Service or expose them to liability.
  • Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service.

6. Fees and Payment

You agree to pay all fees for services provided through the App in accordance with the pricing and payment terms specified in the App. Fees may vary based on the type and duration of the security services requested. All payments are non-refundable unless otherwise stated.

7. Cancellations and Refunds

Cancellation policies and refund eligibility are specified within the App and may vary based on the type of service booked. Users are encouraged to review these policies before booking a service.

8. Privacy Policy

Our Privacy Policy, which can be found here, describes how we collect, use, and disclose information about you. By using the Service, you consent to our collection, use, and disclosure practices as described in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Guardemand shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Service.

10. Indemnification

You agree to defend, indemnify, and hold harmless Guardemand, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on the App. You are advised to review these Terms periodically for any changes. Your continued use of the Service after any modification to the Terms constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Guardemand LTD
167-169 Great Portland Street, 

London,

England,

W1W 5PF
Email:Contact@guardemand.co.uk

 

By using our Service, you acknowledge that you have read, understood, and agreed to these Terms.